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Cancellation

The following article is for customers looking to rent from CasaOne. 

Can I cancel my order after I’ve submitted my payment?

  • You can cancel your order at no extra cost if the request is made within 24 hours of placing the order. 
  • If you reach out to us after 24 hours have passed, however, you will be charged a cancellation fee of $199 since our warehouse will have begun preparing your order. 
  • Orders may not be canceled once the furniture is delivered. See our Early Termination section for more details.