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Cancellation

Can I cancel my rental order after I’ve submitted my payment?

  • You can cancel your order at no extra cost if the request is made within 24 hours of placing the order. 
  • If you reach out to us after 24 hours have passed, however, you will be charged a cancellation fee of $199 plus tax since our warehouse will have begun preparing your order. 

Can I cancel my rental order after it has been delivered?

An order may not be canceled after it has been delivered. If you'd like to end your subscription early, please contact us at support@casaone.com.