CasaOne for Business
The following article is for customers looking to rent from CasaOne.
Where do you operate?
We service all 48 continental states. We work with third-party logistics partners to fulfill orders outside the ones listed on our website. Write to us at firstname.lastname@example.org to learn more.
What happens if my rented furniture gets damaged?
Our Furniture Protection Plan (FPP) covers specific items from accidental damage caused by regular use. This includes dirt, scratches, and dents that are inevitable when you have people trooping through the house all day. However, do note that the FPP doesn’t cover any damages incurred while moving the furniture around without CasaOne’s prior consent.
I need to move my furniture from one unit to another, can you help with that?
CasaOne does not permit the moving of rental furniture. We are happy to move furniture for you, for a minimal logistics fee.
Do you take bulk orders?
Yes, we do. Please reach out to us at email@example.com to learn more.
Do you provide design services?
Yes we do! Our designers will help you plan your space, choose furniture, and create 2D and 3D visualizations so you can see what looks good. Write to firstname.lastname@example.org for more details.
Do you have dedicated account managers for businesses?
Yes. You’ll work with one account manager throughout the process.
How long do you take to deliver?
Delivery for business orders takes 2-3 weeks on average.
Do you have a staging program for businesses?
Absolutely. We also help you stage your space to bring in more residents.
How does the credit check process work for businesses?
We’ll send you a link to our online credit check form. When you click on the link, you’ll be asked to create an account if you haven’t signed up with us already. CasaOne requires specific information about the business like the type of funding, existing liability, and so on. We will also ask for personal information about the individual applying for the credit check and financial information about the company.
You can connect to your official bank account or choose to upload financial documents such as bank statements and tax return statements. In some cases, we may need additional information to complete the credit check and your account manager will work with you to collect the required documents. Once this information is received, we take 24-48 hours to confirm the status of your credit check.