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Purchasing Items From Your Rental Subscription

Can I buy the items I rent from CasaOne?

Yes, absolutely! The rent you have already paid contributes towards the final purchase price. Please note that this does not mean that your subscription will be fully "paid-off" after a certain time period. You must request a purchase price which will take into account how much you've contributed so far. 

Can I buy items before the end of my term?

Yes, you can buy items at any time during your term. Please write to support@casaone.com and we’ll help you with the applicable purchase price. 

How is the purchase price determined?

The purchase price is determined based on the product type, the retail costs, and the amount that has been paid so far in the current subscription. The overall cost to own the products will be less expensive the earlier in your subscription you choose to make a purchase. 

Can I purchase the products without renting?

Yes! You can buy hundreds of products directly through our website by selecting Buy instead of Rent on the product page. 

Can I purchase a few items from my order and return or continue to rent the remaining items?

If you've completed your subscription, you can make a partial purchase of a few items from your order and continue to rent or return the remaining items. 

Will I get a refund of my deposit if I opt to purchase?

The complete refund of the deposit will be processed if you purchase all the items in your order. There won’t be any refund of the security deposit for a partial purchase.

How do I pay for my purchase?

The payment will be charged to your card on file. For direct purchase, we accept Mastercard, VISA, JCB, American Express, Diner's Club, and Discover. We do not accept prepaid cards, cash, or checks.

Will I get a refund of my delivery fee if I retain the order by purchasing the items?

No, there won’t be a full or partial refund of delivery fees when you purchase the items.